Senior Customer Service Agent - Etisalat Egypt - STJEGYPT
Work Type : Full Time Experience : 0-1 Years
Gender : male and female Salary: 6500 To 8300 Salary Type : Net Salary Location: EGYPT
Interact with UAE Elite and VIP customers to provide information in response to inquiries ensure customer satisfaction
Resolve customers potential problems by clarifying the customers complaint determining the cause of the problem selecting and explaining the best solution to solve the problem and following up to ensure resolution.
Update client’s account data on the company website to follow up payment status review contracted unit updates.