الرئيسية / الوظائف / 4254 مشاهدة30 يناير 2023


Back Office Employee at MICO WORLD - STJEGYPT



Back Office Employee at MICO WORLD - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: 8000 EGP
Salary Type : Net Salary
Location: Cairo,EG

We re looking for Back-office customer services


Responsibilities:


-Responding promptly to customer inquiries.

-Communicating with customers through various chats and tickets.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions.

-Processing orders, forms, applications, and requests.

-Keeping records of customer interactions, transactions, comments, and complaints.

-Communicating and coordinating with colleagues as necessary.

-Providing feedback on the efficiency of the customer service process.


Requirements:


-Bachelors degree in graphic arts, design, communications, or related field.

-At least 1 year of experience in CS.

-Familiar with social media and live streaming apps.

-Creative and innovative in work scope.

-Fluent in English speaking and writing.

-Capable of working under pressure and willing to work with a flexible work schedule.

-Skilled in communication and good at handling problems.

-Self-motivated, results-driven, professional and efficient.

-Internet-related experience is preferred.


2 days off.

8 hours and one hour break.

Medical and social insurance.

Salary 6k to 8k

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