Johnson & Johnson is hiring two Logistics Coordinator in New Cairo, Egypt.

The successful candidate will be responsible for managing all aspects of shipping routes, documentation, customs clearance, and delivery, specifically regarding customer satisfaction. Everyone in the logistics department is responsible for responding immediately to customer questions, inquiries, and for notifying customers about any delays in the delivery schedule. Staying on top of all accounts and coordinating/collaborating with other departments are essential qualities to possess in this position.

Special Requirements

• Process end customer invoices accurately and on time
• Timely follow up with sourcing points and Freight Forwarders
• Familiar with ME regional Customs regulations and requirements
• Familiar with different modes of Transportation “Road, Sea and Air”
• Prepare accurate shipping documents
• Liaising with clearing agents on cargo clearance with customs
• Familiar with processing Letter of Credit and bank submissions
• Satisfy airway bills in a timely manner
• Communicate with suppliers and freight forwarders to ensure prompt pick-up and delivery of shipments
• Review purchase orders and shipment contents prior to dispatch
• Must have analytical skills
• Develop and improve logistics operational processes and drive efficiencies in key metrics (backorder, shipment lead time, invoice accuracy, claim resolution)
• Ability to handle product recalls
• Familiar with project management fundamentals
• Track and analyze missed shipments to ensure root causes are identified and resolved
• Respond to customer inquiries and refer clients to the appropriate channels
• Ensure quality of all services and processes within the facility
• Adhere with the Corporate Trade, Finance Compliance always
• Continuously reviews freight costs, transportation rates, and/or the prices of raw materials to keep costs down where possible
• Liaise with officials in various agencies to ensure goods are cleared through customs or quarantine.  You will also arrange for transportation, warehousing, or product distribution of imported or exported goods and liaise with Freight Forwarders.

Other Features Of The Job

• Invoicing lead time, claims resolution, customer satisfaction
• Documentation processing accuracy
• On time delivery and clearance of shipments
• Customs clearance formalities background
• Familiar of different transportation modes
• Ability to manage complexity and work under pressure to deliver
• Strong communication skills and completion of end-to-end process
• Bachelors degree of Business Administration or industrial engineering (Years of Minimum 1-3 years of related work experience
• Technical Skills Required: Logistics and clearance
• Language: English and Arabic
• Customs knowledge an advantage

Core Competencies Required For This Role

Technical Specific Skills:

• Customs clearance, Logistics, and transportation
• Analytical skills
• ERP systems knowledge and MS Office

Other Job Specific Skills

• Strong communication and presentation skills
• Knowledge of JDE, SAP, and any other ERP systems is a PLUS

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