Customer Service Officer - SSC Egypt (Remotly)

Customer Service Officer - SSC Egypt (Remotly)
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : 10,000 to 12,000
المكان : Egypt

Were looking motivated agents whos eager to support customers by providing information and find solutions to enhance the customer experience


Salary: 10,000 to 12,000 EGP gross

Job context: Remote

Industry: Banking

Employment type: Insourced staff/ Annual Contract


Area of Experience:

  • Interact with customers over the phone to understand their banking needs.
  • Provide excellent customer service to achieve customer loyalty.
  • Resolve problems over the telephone on the spot.
  • Convert sales opportunities in order to meet financial targets.
  • Clarify and explain procedures and products over the telephone.
  • Capture and report customer feedback towards continual product development.

Must Have:

  • University Graduate.
  • 1 – 3 years of Call Center experience
  • Customer focused
  • Computer literate
  • Excellent communication skills (Excellent English language is a must)
  • Strong listening skills.

التقديم| من هنـــــــــا