الرئيسية / الوظائف / 251 مشاهدة24 مايو 2023


Back Office Employee at MICO WORLD - STJEGYPT



Back Office Employee at MICO WORLD - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: 8000 EGP
Salary Type : Net Salary
Location: Cairo,EG

We are Looking for a Back office customer service.


Responsibilities:


-Maintaining a positive, empathetic, and professional attitude toward customers at all times.

-Responding promptly to customer inquiries.

-Communicating with customers through various chats and tickets.

-Acknowledging and resolving customer complaints.

-Knowing our products inside and out so that you can answer questions.

-Processing orders, forms, applications, and requests.

-Keeping records of customer interactions, transactions, comments, and complaints.

-Communicating and coordinating with colleagues as necessary.

-Providing feedback on the efficiency of the customer service process.


Requirements:


-At least 1 year of experience in CS.

-Familiar with social media and live streaming apps.

-Strong analytical skills.

-Fluent in English speaking and writing.

-Capable of working under pressure and willing to work with a flexible work schedule.

-Skilled in communication and good at handling problems.

-Self-motivated, results-driven, professional, and efficient.

-Internet-related experience is preferred.


-2 Days off

-8 working hours

-Salary gross 8800k

-Medical and social insurance.


للمزيد من الوظائف فى تخصص

Customer Service


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