Job Description

Contact potential or existing customers to inform them about a product or service using scripts

Answer questions about products or the company

Ask questions to understand customer requirements and close sales

Direct prospects to the field sales team when needed

Enter and update customer information in the database

Take and process orders in an accurate manner

Keep records of calls and sales and note useful information

Job Requirements

Ability to learn about products and services and describe/explain them to prospects

Excellent communication and interpersonal skills

Cool-tempered and able to handle rejection

 negotiation skills with the ability to resolve issues and address complaints

 BSc

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