Responsibilities: 

Greeting and attending to visitors at the front desk

Provide basic and accurate information in-person and via phone/email

Accurate patients data entry into our clinic management system

Time keeping and proper schedule management. Contact patients in case of delay

Schedule follow up appointments & next visit action

Professionally assist both staff and patients to ensure smooth work flow

Maintain office security by following safety procedures and controlling access via the reception desk

Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

Order front office supplies and keep inventory of stock

Perform other clerical receptionist duties such as filing, scanning, photocopying, transcribing and faxing

Keep updated records of office sales & expenses

Job Requirements

Proven work experience, Front Office Representative or similar role

Proficiency in Microsoft Office

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

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