Job Details
Experience Needed
1 To 5 Years
Career Level
Experienced Non Manager
Education Level
Bachelors Degree
Salary
4000 To 6000 EGP Per Month 2000 Kips Commission Bonus Medical Insurance Social Insurance
Job Categories
Customer Service Support
Other
Sales Retail
Job Description
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companys reputation
Go the extra mile to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Job Requirements
Proven experience as tele sales representative or other sales customer service role from 1year to 3 years
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs e g CRM software and telephone systems
Ability to learn about products and services and describe explain them to prospects
good knowledge of English
Excellent communication and interpersonal skills
Cool tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma BSc BA will be a plus
