Basic salary 4000 Egyptian pounds. Job type full day
Job features
Overtime is calculated by health and social insurance
Job details
Functional Area Marketing and Sales Functional Specialization Call Center
Proficiency in English
variable shifts
Working hours 9 hours including an hour break
Job details
Job Field Marketing and Sales Job Specialization Call Center
Proficiency in the English language is required
Variable shifts
Working hours 9 hours including an hour break
Required tasks
Answer customer phones professionally and respond to customer inquiries and complaints
Find the required information available resources available
Handling and resolving customer complaints regarding product sales in customer service
Provide customers with enterprise services and key information
Follow up on complex calls when starting out
Review call notes and reports as necessary and evaluate them in the CRM
Obtain all relevant data from the nearest reception
Recording details of comments inquiries and complaints
Management and communication with internal departments
