.JOB PURPOSE
Acquires & grows base of BB customers in order to meet KPIs set.
Build strong & healthy Business banking portfolio( asset & liability) within his assigned zone
2. KEY ACCOUNTABILITIES
Sales/Relationship Management:
· Achieve communicated KPIs by strictly following his key performance activities(KPAs), (outbound calls, sales visits, cross sell activities)
· Report his KPAs on weekly basis to the business banking sales manager.
· Personally and proactively build his area business banking portfolio of asset and liabilities.
· Keeps updated and learns in-depth the more complicated products offered by the competition.
· Grows the number of new account relationships via customer referrals, marketing leads and self-generated leads.
· Proactively assesses financial needs of customers.
· Responsible for achieving & delivering his/her targets in terms of acquisition, liabilities, asset and fee income for his/her Advising Zone.
· Assisting the Business banking Area Manager in periodically evaluating performance levels as defined in the business plan.
· Totally responsible for business banking acquisition for his advising zone.
· Provide customer technical advices and solutions.
Quality & Services
· Ensure good customer acquisition in accordance to ADIB policies and processes.
· Efficiently handle new to bank customers inquiries for all BB products and consumer products .
· Ensure full and proper customer knowledge for all BB asset and liability products.
· Regularly promote the usage of other delivery channels via day-to day contacts with the customers.
· Ensure continuous flow of appointments at Advising Zone.
CBE, Compliance, Audit, Procedures
· Responding to Compliance Dept. requirements in terms of obtaining proper approvals
· Ensure implementation of all Bank policies / procedures / KYC compliance requirements are in place
· Ensure following set procedures / policies as per designation letter.
· Ensure full adherence to credit policies and required documentations.
· And any other assigned tasks.
3.QUALIFICATIONS
Academic and professional qualifications
University Degree
Experience with (MS office excel) , experience to demonstrate with good communication skills
Strong analytical skills and observation to trends
Good finance background
Good presentation skills
Product knowledge awareness
Good understanding to the market offering scope of the business banking
Years of experience: 2-5 of experience in sales activities.