Quality & Services
Ensure proper stationeries and merchandising in the Branch at all time guided by communication plan.
Ensure handling and covering all customer requests/ inquiries to ensure services excellencies
Responsible for operations of (Express Banking, Advisory) in terms of authorizations, custodies and reviewing all related reports
Regularly promote the usage of other delivery channels via day-to day contacts with the customers
Ensure continuous flow of appointments at Advising Zone.
Participates in special projects and tasks including Compliance related activities.