Duties and Responsibilities

• Liaise with pharmacies, patients and other involved stakeholders in the program
• Cost-sharing solution administration.
• Work closely with the Program team to secure patient file approval.
• Ensure that current patients receive their medications quickly and efficiently
• Coordinate with the Program team to prepare timely monitoring reports (monthly) with patient numbers and logistics as well as quality assurance.
• Maintain and update electronic Program files, including patient and quality assurance data.
• Conduct administrative duties for the office.
• Manage the inbound and outbound calls and responding to patient inquiries and concerns
• Providing patients with the organization and program related information

Relationships

• Work closely with the management team in the region.
• Reporting to the Program Manager in the region
• Work with the related divisions of Axios
• Maintain ongoing and frequent communication with Axios staff including Axios global staff.

Competencies

• Application of job Knowledge
• Concern for Order and Quality
• Adaptability and flexibility
• Dependability
• Teamwork

Educational Background and Experience

• Any Degree where medical or public health background is preferred
• 0 to 2 years working experience in an administrative role is ideal
• Good command of both spoken and written English and Arabic
• Experience in data entry, monitoring and management
• Knowledge of fieldwork desirable

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