Key Responsibilities
Supporting appropriate controls, policies, processes and procedures are adhered to
Supporting the creation and maintenance relevant records
Supporting in the escalation of client/work issues to Supervisor/Manager
Assisting other members of the team as appropriate
Collecting appropriate data from clients and input into database as required
Reporting to senior team members and/ or managers as required
Answering questions in a timely manner
Supporting clients with service delivery matters
Preparing client work in accordance with procedures
