Responsibilities
Handle inquiries and requests from customers and address their needs
Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
Meet regularly with other team members to discuss progress and find new ways to improve business
Generate progress reports for clients and senior leaders within the organization
Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Required skills and qualifications
Internship or professional experience in a sales or customer service role
Ability to multitask and juggle several responsibilities simultaneously
Strong written and verbal communication skills
Excellent organizational skills and attention to detail
