الرئيسية / الوظائف / 3186 مشاهدة02 ديسمبر 2023


Customer Service Officer at DP World - STJEGYPT



Customer Service Officer at DP World - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not mentioned
Salary Type : Net Salary
Location: Cairo- Egypt

Responsibilities and duties:

  • Respond to customer inquiries and complaints via phone, email, or in-person.
  • Manage customer accounts and processing payments
  • Maintain accurate records of customer interactions and transactions.
  • Provide customers with information on port services and regulations.
  • Assist with the preparation of reports and presentations
  • Coordinate with internal departments to resolve customer issues and ensure timely delivery of goods.

Qualification, Experience And Skills

  • Bachelors degree
  • Have certifications or diplomas in customer service, communication skills, conflict resolution, or related areas.
  • 1:2 experience in customer service or related fields such as sales, marketing, or hospitality.
  • Specific experience in a particular industry or with a specific service.
  • Good knowledge about industry trends
  • Strong communication skill, both verbal and written.
  • Very Good English Language both spoken and written
  • Good organizational, problem-solving, and multitasking skills
  • Able to handle customer complaints and resolve problems quickly and effectively.
  • Able to communicate effectively with customers: listen actively and understand their needs.
  • Attention to details
  • Able to work well in a team, collaborate with other departments as needed, work independently, and take initiative when necessary
  • Able to adapt to change situations and handle multiple tasks simultaneously.

Apply Now

للمزيد من الوظائف فى تخصص

Customer Service


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