الرئيسية / الوظائف / 5992 مشاهدة21 فبراير 2024


Customer Service Agent at NEW GCC GROUP LIMITLESS - STJEGYPT



Customer Service Agent at NEW GCC GROUP LIMITLESS - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: 6500
Salary Type : Net Salary
Location: Cairo- Egypt

Job Description

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the companys reputation
  • Keep records of calls and sales and note useful information

Job Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone.
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects.
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection.
  • Outstanding negotiation skills with the ability to resolve issues and address complaints.
  • Customer Service experience will be an advantage.
  • Benefits:
    - Fixed salary + kpi + commission based on performance.
    - Benefits (Medical, Life & Social insurances - Transfer allowance).

Apply Now

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Customer Service


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