MBC group : NOW HIRING – Community Manager (Freelancer)
(Working from office/6th of October)
Responsibilities:
∙ Communicates directly with fans to build strong relationships and establishes a visible external presence on both brand and community social channels
∙Provide engaging text, image and video content for all social media accounts in scope
∙ Respond to customer comments and inquiries
∙ Respond to customers in a timely manner
∙Monitors social discussion and sentiment to identify common themes and conversations and report on Voice of Customers/sentiment and alert in case of a trend
∙Coordinate with Clients SM Team as well as MBC Account Managers
∙Build relationships with Followers and Customers
Requirements:
∙ Fresh grads or minimum 1 year of experience in social media
∙Excellent interpersonal and presentations skills
∙Hands on experience with social media management
∙Attention to detail, critical-thinker and problem-solver
∙Understanding of Brand Voice
∙Excellent writing skills in Arabic (Najdi) and English is a must
∙Sprinklr Experience is a plus
If interested, please send your CV at [email protected] mentioning the job tittle in the subject.
