Customer Relationship Officer at Arab Bank

Customer Relationship Officer at Arab Bank
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Cairo,EG

Job description

  • Identify customer needs and fulfilling it with proper banks products or services.
  • Handle customers requests/inquiries related to their accounts ,products & services in a professional manner & serving all customers regardless of segment up to the level of their full satisfaction.
  • Promote & sell bank products/services to achieve the yearly set targets .
  • Migrate customers to various channels ( PB ,IB, ATM, cheque deposit box, SMS)
  • Ensure that brochures are up to date and in place
  • Carry/handle efficiently custody items , keys as per custodian matrix and relevant P&P
  • Adhere to Branch Operating Model .
  • Carry out any task requested by BM.

Job Requirements

  • Bachelor degree in business administration or finance.
  • Fluent English.
  • Minimum 1 to 3 years of experience in banking or finance.
  • Full awareness of banks products, services, rules & regulations.
  • Strong orientation for sales and services.

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