الرئيسية / الوظائف / 419 مشاهدة01 أبريل 2024


English Representative at Sykes Enterprises - STJEGYPT



English Representative at Sykes Enterprises - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not mentioned
Salary Type : Net Salary
Location: Cairo- Egypt

Job Description

  • Respond to customer queries in a timely and accurate way, via phone, email or chat
  • Identify customer needs and help customers use specific features
  • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
  • Inform customers about new features and functionalities.
  • Follow up with customers to ensure their issues are resolved.

Job Requirements

  • English level from B2 to C1
  • Work from home after 3 months
  • Experience as a Customer Support Specialist or similar CS role
  • Familiarity with our industry is a plus
  • Excellent communication and problem-solving skills
  • Multi-tasking abilities
  • Patience when handling tough cases

Apply Now

للمزيد من الوظائف فى تخصص

Customer Service


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