Key responsibilities:


On a daily basis you will:


"WOW" our customers with your depth of knowledge of product
Resolve or elevate tickets and calls, and
Learn new products continually.


Candidate requirements:


To excel in this position you will need to:


Be a Voracious Learner - Has the desire and ability to become a deep expert in hundreds of use cases across multiple products
Have a Take Charge Attitude - All the expertise in the world is useless if you cant own finding the solution, and telling the customer exactly what needs to happen to solve the problem
Be a Great Communicator - Communication allows the agents deep product expertise to shine through to the customer. Misunderstandings or unclear solutions will disqualify a candidate.


 Apply for here