Operational Specialist ,MOZAT PTE LTD

Operational Specialist ,MOZAT PTE LTD
نوع العمل : عمل جزئى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Cairo, EG

Responsibilities:


BCM Operation


Daily communication (service)
Daily Auditions
Daily events
Daily announcements
Sports project (for Laboudy only)
Recalling for ex-hosts




VIP Operation


Hunting new VIP users
Handling their reports & inquiries
Whatsapp handling for VIPs
Promoting
Generating new ideas to satisfy the VIPs


 
Moderation Operation


Monitor live broadcasts,
Handel users reports,
Update the filter words,
Track total lives,
Discover and report talents,
track admin portal bugs,
add daily feedback




CRM Operation


Handle users inquiries through email,
report users technical issues,
responsible for outbound emails,
collect users suggestion and feedback,
handling users enquiries on Facebook, App Store and whats app




CIA Operation


Fighting dark forces,
checking messages on daily bases,
eliminate the bad users,
update sensitive words list,
follow up suspected users.




Requirements:


At least 1 year related working experience;
Involved in live streaming product will be a plus;
Good communication and presentation skills;
Fluent in English;
Result driven, self motivated
Apply for here