الرئيسية / الوظائف / 11588 مشاهدة11 ديسمبر 2020


Application Support Specialist in Emarat Misr Petroleum Products - STJEGYPT



Application Support Specialist in Emarat Misr Petroleum Products - STJEGYPT

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Work Type : Full Time
Experience : 0-3 Years




Gender : male and female
Salary: Not mentioned
Salary Type : Net Salary
Location: Egypt
About the job

Dynamics 365 Business Central LS NAV

Job Responsibilities: -

 

-       Installation configuration administration and tuning of application software products.

-       Incident Management; processing troubleshooting and resolving users requests and problems.

-       Supporting users in initiating and executing all required functions of LS Central including consulting Services.

-       Support with technical application infrastructure design and implementation.

-       Monitor application and respond to alerts.

-       Identify areas of improvement within the application environments to increase stability and reduce administration efforts.

-       Convert requirements to functional specs and functional design documents .

-       Designing and developing user and strategic level reports.

-       Work with users and developers/programmers to correct recurring problems with software

-       Providing consultancy for modules: Accounts Payable/Receivable Inventory and Retail Headquarter.

-       Technical support and developments related to APAR Inventory Finance Integration Performance and Security.

-       Provides training to users of new systems on any Dynamics 365 Business Central area in all modules.

 

Job Requirements

·       Bachelors degree preferable Computer science or Engineering or equivalent.

·       2-4 years of experience in deploying software applications including implementation support and user training.

·       Minimum one-year retail experience preferred.

·       Excellent Knowledge in MS power BI

·       Familiarity with help desk software.

·       Understanding of common support metrics available tools and typical industry standards for excellent support

·       Strong troubleshooting and multi-tasking skills.

·       Working continuously on a task until completion (or referral to third parties if appropriate).

·       Practical experience in knowing the database (Installation Configuration and Administration ( Microsoft SQL Server))

·       XML & JSON knowledge

·       Fluent in English spoken and written.

·       Excellent problem-solving and communication skills

·       Team working skills with a great attitude and work ethic.

·       Excellent documentation skills.

·       Network & hardware troubleshooting skills is a plus.
Apply For Here

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