Customer Service Officer - Sharm El Sheikh
Job Purpose
Proper and accurate handling of customer requests within the department and at other business layers in all services as opening new accounts deposits and all AAIB products. Introduce explain sell cross sell and up sell bank services and products clarifying all features to ensure customer understanding and satisfaction. Awareness of competitors services and products and ability to show points of strength and weakness. Propose new ideas to enhance performance or new products and services requested out of daily interaction with customers. Interface with customers to ensure bank obtains all necessary documentation and transactions follow banks procedures and policies. Prepare secured facilities and personnel loans.
Qualifications
·Systematic and methodical working style.
·Good numerical analytical skills.
·Good reporting skills.
·Good communication and selling skills.
·Good negotiation skills
Years of Experience Required
·0 - 3
Degree Programs
Bachelor of Business Administration Commerce Economics or relevant
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