الرئيسية / الوظائف / 4587 مشاهدة19 أبريل 2021


Customer Relationship Officer - Arab Bank - STJEGYPT



Customer Relationship Officer - Arab Bank - STJEGYPT

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Work Type : Full Time
Experience : 0-1 Years




Gender : male and female
Salary: not mentioned
Salary Type : Net Salary
Location: Cairo, EG
About the job
Responsibilities


Identify customer needs and fulfilling it with proper bank products or services.
Handle customers requests/inquiries related to their accounts ,products & services in a professional manner & serving all customers regardless of segment up to the level of their full satisfaction.
Promote & sell bank products/services to achieve the yearly set targets .
Migrate customers to various channels ( PB ,IB, ATM, cheque deposit box, SMS)
Ensure that brochures are up to date and in place
Carry/handle efficiently custody items , keys as per custodian matrix and relevant P&P
Adhere to Branch Operating Model .
Carry out any task requested by BM.
 


Qualifications


Minimum Bachelor degree in business administration or finance.
Minimum 1 year of experience in banking or insurance.
Minimum level 3 in English according to AB classification.
Full awareness of bank products, services, rules & regulations.
 Strong orientation for sales and services
Excellent computer skills (Ms. Office).
Solid communication and presentation skills.
Fluency in English.

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