About the job

• Generate all the required analytics, incentive and regular reports (daily, weekly, monthly and ad-hocks) that support CRM and digital department performance.
• Manage campaigns implementation end to end on CRM platform.
• Track and Monitor the campaigns results supported with new recommendations based on deep analysis to improve results.
• Identify new cross/up sell opportunities based on the pattern of customers historical purchase or defined hints.
• Analyze large, multi-dimensional datasets, identifying actionable insights and recommendations.
• Support CRM and Digital platforms integration projects.

Qualifications:

• Full knowledge of data warehouse tables and data mining
• Good knowledge of banking products and services
• SAS Enterprise guide – or SQL is a Must
• Good Knowledge of CRM Applications
• Excellent knowledge of MS Office

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