1- Addresses customer inquiries by providing top niche customer service (quick quotation over phone, speeders to client queries). Handles FX spot, forwards, swaps, & Islamic derivative transactions for clients. Reports progress periodically. Escalates critical matters as they occur.
2- Updates the FX database with the opportunities identified to drive substantive, additional benefit to the bank. Reports progress to Direct Manager and takes needed action as advised.
3- Administers the TRMS P&L numbers as well as customer marketing calls pipeline and updates database. Reports progress periodically
4- Assists in undertaking marketing activities for structured products & derivatives solutions to clients. Assists in preparing for treasury client seminars.
5- Assists in conducting regular calls and cooperates with his/her Direct Manager for updating the records for Bank share of wallet.
6- Supports Direct Manager in RCSA, self-testing and COB requirements.
And any other assigned tasks.
· 1-5 years of experience in Banking and preferable with relevant functional experience.
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