الرئيسية / الوظائف / 877 مشاهدة04 ديسمبر 2021

Sales & Service Officer at Mashreq Bank - STJEGYPT

Sales & Service Officer at Mashreq Bank - STJEGYPT

Work Type : Full Time
Experience : 0-3 Years
Gender : male and female
Salary: Not Mentioned
Salary Type : Net Salary
Location: Cairo,EG
Key Result Areas

· Minimizing customer attrition.

· Customer acquisition through sales to walk-ins and through tracking the activities viz. Contacts to Appointments kept and Appointment kept to Sales.

· Increasing share of wallets of high risk customers to prevent an easy exit.

· Meeting with the set service standards (indicators and surveys).

· Ownership of customer complaints.

· Contribute towards acceptable audit rating for the Branch.

Knowledge, Skills and Experience

· Thorough knowledge of products, services policies and processes of retail banking in Mashreq Bank.

· The job holder will have to possess the following skills:

· Problem Solving skills.

· Communication skills.

· Interpersonal skills.

· Computer literacy.

· The job holder should be a University Graduate with 2-3 years banking experience or experience in any other service industry.

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