About the job
JOB PURPOSE:
To ensure prevention, detection and deterrence of fraudulent transactions on bank cards.
KEY ACCOUNTABILITIES:
- Handles the daily operations of the fraud departments, by monitoring the unit with the aim of achieving the most accurate detection process
- Communicate with customer to give them full picture of his card usage
- Handles the implementation of the corrective action if any fraud attack occurred on cards
- And any other assigned Tasks.
Qualifications:
Minimum Qualifications:
- University/College Degree
- 2+ years of relevant experience in cards monitoring
- Knowledge of banks operations, sales & support environments
- Credit knowledge as well as complete understanding of cards product and procedures
- Job specific Skills:
- Competent credit & market analysis skills.
- Good Communication skills
- Customer orientation
Generic Skills
- Excellent presentation abilities
- Excellent command of English language.
- Strong computer skills
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