Company Description

Job Description:

Talent Synk is hiring fluent English speakers to join our call center team for companies like tp and concentrix and transcom. The ideal candidate will have strong communication skills and the ability to handle customer interactions professionally.

Salary:
20,000 EGP Net

Job Location:
New Cairo
6th of October
Maadi

Benefits:
Transportation provided
Stable work environment
Competitive salary

Requirements:
Fluent English speaking skills
Good communication and listening skills
Ability to work in a team
How to Apply:
Please contact via WhatsApp: 01010980572

Role Description

This is a full-time on-site role for a Customer Service Specialist located in Cairo. The role involves handling customer inquiries, addressing concerns, providing support, and ensuring a positive customer experience. Responsibilities include maintaining professionalism in phone communication, resolving customer issues effectively, and enhancing overall customer satisfaction. The Customer Service Specialist will act as the primary point of contact for customers and ensure timely, accurate responses to their needs.

Qualifications

• Proficiency in Customer Support and Customer Service
• Strong focus on Customer Satisfaction and Customer Experience
• Excellent Phone Etiquette and communication skills
• Ability to problem-solve and adapt in a fast-paced environment
• Prior experience in a customer-facing role is preferred
• Fluency in English and Arabic, both written and verbal
• Strong organizational and time-management skills
• Proficient with customer service software and tools
  

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