Guest Relations Agent

Guest Relations Agent
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : غير مذكور
المكان : لبنان

Job description:


• Review arrival lists to welcome quests.

• Attend to special guests (e.g., VIPs) and answer their inquiries. 

• Anticipate guest needs and build rapport with

customers.

• Address customer complaints and escalate to the Guest Relations Manager when needed. 

• Ensure compliance with health and quality

standards.


Job requirements:


• BSc/BA in Hospitality Management is

preferred.

• 1-3 years of previous experience as a Guest Relations Agent in the Boats and Nightlife industry or Fine dining Restaurants is a Must. 

• Proven experience in systems such as the FOH system or related field. 

• Familiarity with hospitality industry standards. 

• Proficiency in English; knowledge of additiona

languages is a plus. 

• A customer-oriented and professional attitude.

• An outgoing personality. 

• Outstanding communication abilities.للتقديم الان