UIS Hiring! 🗣️

📌 Required Job Title: Technical Support Team Leader.

Job Type: Full-time.

📌 Job Description: UIS is seeking a highly experienced Technical Support Team Leader to:

- Lead, manage, and develop the Technical Support team to ensure high performance and

service quality.

- Oversee day to day support operations while ensuring compliance with SLAs and

internal standards.

- Handle complex technical escalations and ensure timely resolution.

- Collaborate closely with other teams to enhance system performance and customer

experience.

- Monitor, analyze, and report on support KPIs to drive continuous improvement.

📌 Required Qualifications:

- Bachelor’s degree in computer science, information technology, or related field.

- +5 years of experience in Technical Support with at least 2 years in a managerial or lead

role.

- Exceptional communication, problem solving, and leadership skills.

📌 Benefits from working at UIS:

- A dynamic and professional work environment.

- Competitive package based on experience and qualifications.

💬 If you are interested, please send your CV to: [email protected]

and mention the job title in the subject line.

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