dvanced analytics to help global brands achieve success. Known for its leadership in digital engineering services, Sutherland powers business transformation and innovation through market-leading technologies and process excellence. With extensive experience and a rich portfolio of patents, including numerous AI-based inventions, the company provides scalable digital solutions and optimized operations. Sutherland is dedicated to driving digital transformation, enhancing customer experiences, and delivering cutting-edge solutions tailored to each organization's needs.

Job Description

Answering customer questions and providing support

Resolving issues in a calm, professional, and friendly way

Communicating clearly and confidently over the phone

Making customers feel heard, valued, and supported

Working closely with your team to deliver great service

Qualifications

Fresh graduates & dropouts are welcome!

Good communication and customer service skills

A positive attitude and willingness to learn

Strong listening and problem-solving skills

Comfortable working as part of a team

Fluent English is required (B2/C1 level)

Ability to work night & overnight shifts

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