- Register guests and assign rooms. Accommodating special requests whenever possible.
- Thoroughly understand and adhere to proper credit, check-cashing, and cash-handling policies and procedures.
- Understands room status, room status tracking, room locations, types of available rooms, and room rates.
- Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.
- Preparing room keys for arrivals, files registration cards, and room charges.
- Knows how to use front office equipment.
- Processes guests check out.
- Uses proper telephone etiquette and message-handling procedures.
- Reads and initials the logbook. Is aware of daily activities and meetings taking place in the hotel.
- Coordinates guest room maintenance work with the engineering and maintenance division.
- Report any unusual occurrences or requests to the manager.
- Maintains the cleanliness and neatness of the front desk area and knows all safety and emergency procedures.
- Performs related duties and special projects as assigned.
- The working hours are in accordance with the established roster.
- Assigned uniform, including proper name tag.
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : not
المكان : egypt
الخبرة : 0-1 سنة
الراتب : not
المكان : egypt