Key Responsibilities

• Actively promote and sell club memberships to potential clients through direct interaction, follow-ups, and referrals.

• Achieve assigned sales targets and contribute to overall membership growth.

• Present membership benefits, packages, and offers clearly and persuasively.

• Process membership registrations, renewals, and payments accurately and efficiently.

• Build and maintain strong relationships to enhance member satisfaction and retention.

• Clearly explain club policies, terms, and procedures to members and prospects.

• Ensure members’ understanding and compliance with club regulations.

• Maintain organized and confidential member records and documentation.

• Ensure accuracy of member data within the system.

• Prepare and submit daily and periodic sales and membership reports to management.

• Track leads, conversions, renewals, and feedback, highlighting trends and improvement opportunities.

Job Requirements

• Proven experience in sales, customer service, or membership management (preferably in clubs, gyms, or hospitality).

• Strong sales, communication, and negotiation skills.

• Customer-focused mindset with the ability to build rapport and close deals.

• Highly organized with strong attention to detail.

• Proficiency in Microsoft Office and CRM or membership management systems.

• Ability to work independently and collaboratively within a team.

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