E Commerce Specialist -Smart Mart EG

E Commerce Specialist -Smart Mart EG
نوع العمل : عمل كلى
الخبرة : 0-1 سنة
الراتب : Not specific
المكان : Egypt

Job Description

  • Respond to customer inquiries via WhatsApp and all social media platforms.
  • Process online orders, track shipments, and handle customer inquiries/complaints.
  • Implement promotions/discounts to boost sales and improve conversion rates.
  • Suggest new products to promote products.
  • Shoot promoted videos and reels for new products and current offers.
  • Gather customer feedback to improve product offerings and shopping experience.
  • There are mandatory monthly targets to achieve.

Job Requirements

  • Bachelor’s degree in Marketing, Business, E-commerce, or related field.
  • 0 to 1 year of experience in e-commerce operations
  • Proficiency in e-commerce platforms (e.g., Jumia, noon, etc).
  • Strong analytical skills (Excel, Google Analytics) and attention to detail.
  • Excellent communication and presentation skills
  • Strong communication and negotiation skills.
  • Proven ability to close deals and meet quotas


Apply from here