نوع العمل : عمل كلى
الخبرة : 3-5 سنة
الراتب : غير مذكور
المكان : UAE
الخبرة : 3-5 سنة
الراتب : غير مذكور
المكان : UAE
Job Description
Roles & Responsibilities
- Answer and manage all incoming calls and WhatsApp messages from customers in a professional and courteous manner.
- Provide information about salon services, prices, packages, promotions, and offers.
- Handle customer inquiries, complaints, and service requests promptly and effectively.
- Manage appointment scheduling and update the booking system accurately.
- Coordinate with salon staff to ensure smooth flow of appointments and service delivery.
- Maintain records of customer interactions, feedback, and resolutions.
- Follow up with customers for confirmations, reminders, and post-service feedback.
- Support the operations team with daily administrative tasks related to customer service.
- Ensure a positive customer experience that reflects the brand standards of Ashtamudi Wellness Beauty Salon