Job Description
Roles & Responsibilities
Identifying and Developing Leads:This includes prospecting for new clients, generating leads through various channels, and qualifying leads to determine their potential for conversion. Building and Maintaining Relationships:Sales executives cultivate strong relationships with existing clients to ensure satisfaction and identify opportunities for repeat business, while also building new relationships with potential customers.
Presenting and Demonstrating Products/Services:They showcase the value proposition of the company's offerings through presentations, product demonstrations, and tailored solutions. Negotiating and Closing Deals:This involves negotiating contracts, pricing, and terms of sale to finalise deals and meet sales targets.
Meeting Sales Targets:Sales executives are responsible for achieving individual and team sales targets, often on a monthly or annual basis.
Managing the Sales Process:This includes using CRM software to track leads, manage interactions, and maintain accurate records of sales activities.
Handling Customer Inquiries and Complaints:Addressing customer questions, concerns, and complaints in a timely and professional manner is a crucial part of maintaining customer satisfaction. Staying Informed about the Market:Sales executives need to stay updated on industry trends, competitor activities, and market conditions to identify new opportunities and adapt their strategies.
Collaborating with Other Teams:They often work closely with marketing, product development, and customer success teams to align sales efforts with overall company objectives.
Attending Sales Meetings and Events:Participating in sales meetings, conferences, and trade shows helps them stay informed, network, and generate leads.