Job Details

Experience Needed:3 To 5 Years

Career Level:Experienced (Non-Manager)

Education Level:Bachelor's Degree

Salary:Confidential

Job Categories:

• Administration
• Customer Service/Support
• IT/Software Development

Skills And Tools:

Customer ServiceCustomer CareCustomer SupportEnglishSalesWeb ChatSkillsITTechnical SupportComputer ScienceSoftwareInformation Technology (IT)technical

Job Description

Job Responsibilities:

• Reply and respond to all Tickets on our System
• Ability to diagnose and troubleshoot basic technical issues
• Ability to provide step-by-step technical help, both written and verbal
• Talk clients through a series of actions, either via phone, email or chat, until they’ve solved a technical issue

Job Requirements

Job Requirements:

• At least 3 years of technical experience ex orange or WE or software/Hosting Company 
• Excellent problem-solving and communication skills
• English level is at least very good
• Sales experience is preferred
   

Work Conditions :

• Rotational shifts (9.00 AM to 5:00 PM from Office  - 5:00 To 01:00 AM from Home)
• Rotational Off (2 Days off). 
• Hybrid Model 
• Training one month paid

 

Company Benefits:

• Career path
• Medical and social insurance provided.
• We work in software and web server hosting so you are gonna learn new things.
• Healthy and friendly environment
• Gaming Area to enjoy your break time

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