Key Responsibilities:

• Provide technical support to end-users for hardware and software issues.
• Assist in the installation, configuration, and maintenance of IT equipment, including servers, workstations, and networking devices.
• Monitor system performance and troubleshoot issues to ensure high availability and reliability.
• Implement security measures to protect sensitive data and maintain compliance with industry standards.
• Collaborate with team members on IT projects and initiatives.
• Document technical processes and maintain accurate records of IT assets and configurations.
• Stay updated on emerging technologies and industry trends.