Customer Service Advisor | Hybrid Work Model | Social & Medical Insurance

Customer Service Advisor | Hybrid Work Model | Social & Medical Insurance
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : Not mentioned
المكان : Egypt

Job Details

Experience Needed:0 To 10 Years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Salary:Confidential, Social, Medical Insurance, Transportation, Allowances

Skills And Tools:

Job Description

Hiring in Cairo and Alexandria for top multinational clients.

Hiring for Arabic, and English accounts, all fluency levels.


As a Customer service representative within our friendly and supportive team, you will be responsible for:

  • Handling incoming inquiries from English customers via the phone, email and on online,
  • Providing support for customers to effectively resolve their queries,
  • Using your knowledge of your client products and/or service to enhance sales, brand loyalty and the customer experience,
  • Updating our systems with complete and accurate details regarding your customer interactions.

Your Benefits:

  • Competitive salary
  • A bright, modern and exciting place to work, with excellent staff facilities
  • Voluntary Medical plan
  • Annual reward and recognition events
  • Holiday pay
  • Access to training and development opportunities

Job Requirements

  • Excellent English communication and interpersonal skills (written & verbal) for UK and Australia accounts
  • Arabic, bilingual, and Middle-East accounts
  • Graduates, drop-outs, and gap year are welcome to apply
  • 3 -6 six months of relevant Customer Service experience (preferred)
  • Highly motivated and strong work ethic.
  • Courteous, friendly, and professional manner
  • Strong computer skills and attention to detail
  • Ability to work to deadlines and targets
  • Flexibility in your approach to work to meet the changing needs of the business
  • Ability to work as a team member, as well as independently
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