To plan, lead, motivate, guide, monitor, and manage the fulfilment process for his assigned Team.
- Manage and direct Fulfillment officers to achieve the preset target of successful fulfilment and funding volumes as well as service levels.
- Review and analyze the fulfillment efficiency, also review the assigned applications and reassign them according to business needs, and geographical distributions.
- Responsible to lead, develop and motivate the fulfillment team, including performance assessment and appraisal.

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