Job Role:

To sell parts, and accessories and to advise individual or corporate customers on the purchase of parts and accessories that accurately meet their needs and achieve a high rate of customer satisfaction while maintaining a high sales and profit volume.

Job Responsibilities:

• Act as a company representative in handling and solving customers’ problems and inquiries according to his designated authorities.
• Be suitably attired with a friendly and helpful approach towards the customer.
• Collect market data on competitive product innovations, price changes, sales promotions, catalogs, and advertising for personal sales effectiveness and corporate market intelligence.
• Collect market data to help in identifying market direction, tendency, and needs to reduce lost sales.
• Deliver and pick up parts for customers, other workshops, or departments.
• Follow up on new leads and referrals resulting from field activity to help increase sales opportunities.
• Follow-up for collection of payment.
• Handel key customers’ monthly orders and follow up on their back orders to maintain the desired satisfaction level.
• Handles customer complaints and informs his supervisor.
• Keep ongoing effort to create new sales opportunities while maintaining excellent customer satisfaction levels with existing customers.
• Keeps informed about technical and parts matters through the latest parts sales information and catalogs.

Education:

• Bachelor's Degree
• Required Qualifications & Skills

Minimum Experience:

• Must have at least 1 year in sales, preferably in parts

Job-specific Skills:

• Knowledge of trading in parts & accessories, possibly educational background as a specialist in the sale of parts.
• Driving license.
• Ability to receive, establish rapport, and determine and attend to customers'' needs.
• Identifies with company and marques values; open, outgoing nature; flexible and
• Highly motivated; manner and appearance; reliable, obliging, effective conversation skills, radiates professionalism, ability to work in a team.
• Ability to match customers'' needs with appropriate parts or services.
• Knowledge of parts counters procedures, such as requiring prepayment for special orders, etc.
• Ability to search parts numbers or to use the computer and standard catalogs.
• Ability to accurately track parts.
• Ability to monitor lost sales for inventory control.
• Knowledge of procedures for ordering special parts or parts with no published parts numbers.
• Knowledgeable in general office equipment.
• Fluency in English.

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