We’re looking for a results-driven Telesales Manager for

to lead a high-performing team of Inside Sales Representatives (ISRs).

In this role, you’ll be responsible for driving sales excellence, optimizing performance,

enhancing customer success, and supporting our full portfolio of products and solutions

though inbound Chats. You’ll collaborate across functions and regions to shape

strategy, drive revenue, and deliver world-class customer engagement.

Key Responsibilities

 Lead and inspire a team of Inside Sales Representatives handling Chats for

acquisition, creating a collaborative and high-performance culture.

 Provide coaching, mentorship, and training to improve team capabilities and

individual performance.

 Develop and execute sales strategies aligned with business goals and

market opportunities.

 Manage sales forecasting and pipeline development to ensure accuracy and

growth.

 Drive operational excellence through process improvement, performance

metrics, and regular business reviews.

 Work closely with Order Support, Marketing, and Product Teams to ensure

cohesive solutions.

 Support team members in real-time to progress leads, close deals, and exceed

customer expectations.

 Analyze sales performance and use data-driven insights to inform coaching and

strategic decisions.

 Champion customer satisfaction by implementing feedback loops and continuous

improvement initiatives.

 Promote a culture of open communication, ownership, and accountability.

What We’re Looking For

 Proven experience in sales / inside sales, with a strong track record of driving

revenue and exceeding targets.

 Background in IT hardware, infrastructure, or PC industry is highly desirable.

 Good analytical mindset with the ability to interpret data and optimize

performance.

 Entrepreneurial spirit and customer-centric mindset, with a drive to go beyond

expectations.

 Demonstrated success in growing sales quarter over quarter.

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