French Customer Service Representative
Role: Customer Service RepresentativeLocation: Maadi Technology Park, Cairo, EgyptEmployment Type: Full-timeWork Type: On-site – Rotational Shifts
Key Responsibilities:Serve as the first point of contact for customers through various communication channels.Deliver an exceptional customer experience by addressing inquiries with empathy, accuracy, and professionalism.Leverage in-depth product and service knowledge to consult with customers and offer effective solutions.Conduct thorough research and follow-up to ensure timely resolution of customer issues.
Qualifications and Requirements:Fluency in French & English – both verbal and written communication.A minimum of 6 months of experience in customer service (call center experience preferred).Bachelor's degree required – graduates only.Strong problem-solving abilities with a customer-first mindset.Egyptian nationals only.

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