Responsibilities:

• Schedule and dispatch work orders for York and subcontractor teams.
• Create and follow up on all Supply Request Forms (SRFs) and Return Goods Forms (RGFs) to confirm delivery ETA.
• Respond to customer care emails with lead time information.
• Close completed work orders in the system.
• Perform other assigned tasks as required.

Requirements:

• Diploma or Bachelor’s degree in a related field.
• Minimum 1 year of experience in coordination or customer service (HVAC preferred).
• Strong organizational skills and proficiency in MS Office.
• Good command of the English language, both written and spoken.

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