Company Description

NEXperience is an innovative CX company dedicated to transforming how global brands connect with their customers. By combining expert talent, advanced AI, and industry knowledge, we provide scalable nearshore solutions in customer support, digital sales, and back-office services. Trusted by startups and industry leaders, our global teams operate 24/7 to deliver exceptional results in sectors like Healthcare, Tech, Education, and E-commerce. Based in Egypt, NEXperience ensures cost-effective, GDPR- and HIPAA-compliant services that prioritize quality and flexibility. Join us as we redefine customer engagement and deliver remarkable experiences.

Role Description

This is a full-time, on-site role located in Cairo for a QA Specialist. The QA Specialist will be responsible for performing quality assurance tasks, conducting quality control checks, and ensuring compliance with quality management standards. The responsibilities also include enforcing Good Manufacturing Practices (GMP), executing quality audits, and contributing to the development of company-wide quality initiatives. Collaboration and attention to detail will be central to the day-to-day responsibilities of this role.

Qualifications

• Strong expertise in Quality Control and Quality Assurance
• Knowledge of Quality Management principles and processes
• Experience with Good Manufacturing Practice (GMP) methodologies
• Proficiency in conducting Quality Auditing and ensuring compliance
• Excellent problem-solving abilities and analytical skills
• High attention to detail and commitment to maintaining quality standards
• Ability to work collaboratively in a team-oriented environment
• Familiarity with industry regulations and compliance standards
• Bachelor's degree in a related field is preferred
• Fluent in english (B2+)
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