OUT DP WORLD

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

About the job

This job is in DP World Logistics Services Masr/ Cairo Airport Office

Job Purpose

Manage the Ocean Freight Operations, build strong relationships with clients to understand their shipping needs and ensure they receive excellent service.

Key responsibilities:

1-Client Management

• Negotiate Contracts to secure the best rates and terms with shipping lines
• Provide direction and guidance to a team of freight specialists.
• Respond to client inquiries about ocean freight services, rates, and schedules on the basis daily.
• Meet with clients to discuss their shipping needs and develop customized solutions on quarterly basis.
• Provide updates on shipment status and address any client concerns on the daily/weekly basis.
• Review client contracts and ensure service level agreements (SLAs) are met on monthly basis.

2-Operational Oversight

• Oversee the booking of ocean freight with shipping lines, secure space, and negotiate rates & track shipments throughout the transportation process
• Ensure they meet deadlines on daily basis.
• Manage and monitor the preparation of shipping documentation (bills of lading, packing lists, etc. on weekly/monthly basis.
• Analyze shipment data to identify cost-saving opportunities and process improvements & review carrier performance and negotiate better rates or service levels on monthly basis.
• Conduct performance reviews for freight forwarding Operation team on monthly basis.
• Monitor the department budget & compare it to the actual figures.

3-Strategic Development

• Stay up to date on industry trends, news, and regulatory changes on monthly or quarterly basis.
• Identify new business prospects in the ocean freight market on monthly basis.
• Develop strategies to grow the company's client and service offerings on quarterly basis.
• Monitor key performance indicators (KPIs): shipment times, costs, and cargo rates, as this data is essential to identify areas for improvement.

4-Other

• Train and Develop newcomers for the ocean freight processes, and relevant software/system
• Identify training opportunities for the existing team to enhance their skills and knowledge.

Qualifications, Experience & Skills:

• Bachelor's degree in logistics, supply chain or any related field
• 7:10 years of experience in the same field or related supply chain
• Strong experience in freight forwarding company in Egypt, with a proven track record of performing & managing air- & ocean freight operations
• Knowledge of Ocean freight & international trade
• In-depth knowledge of customs regulations and procedures
• Strong leadership and management skills
• Strong analytical, problem-solving, and Negotiation skills
• Fluency in Arabic & English (written & spoken)
• Excellent MS Office programs: Outlook, Powe

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