Job Title: Counter Sales - AI Trainer

Job Type: Part-time

Location: Remote

Job Summary:

Join our customer's team as a Counter Sales - AI Trainer and play a pivotal role in shaping the future of AI-driven customer service. In this part-time, remote position, you will leverage your expertise as a subject matter expert (SME) in counter and rental clerks to train advanced AI systems, ensuring they accurately reflect real-world scenarios and deliver exceptional user experiences.

Key Responsibilities:

• Collaborate with AI development teams to provide detailed insights on counter sales and rental operations.
• Assess and annotate customer interactions to enhance AI comprehension of service scenarios.
• Develop and verify training materials and data sets related to receiving orders, managing rentals, and processing payments.
• Describe available products and services, compute costs, and simulate payment acceptance within AI training modules.
• Test AI performance against industry standards to identify areas for improvement.
• Document best practices and communicate feedback clearly to technical and non-technical stakeholders.
• Stay current with trends in counter sales and rental services to inform AI training strategies.

Required Skills and Qualifications:

• Proven experience as a counter clerk, rental agent, or similar role (e.g., Leasing Consultant, Rental Sales Representative, Video Clerk).
• Exceptional written and verbal communication skills, with a strong emphasis on clarity and detail.
• Demonstrated ability to receive, process, and manage in-person orders for repairs, rentals, or services.
• Familiarity with describing options, computing costs, and handling payment transactions.
• Strong attention to detail and commitment to accuracy in data annotation and review.
• Comfort working independently in a remote environment and adhering to deadlines.
• Basic technical proficiency and eagerness to learn AI concepts.

Preferred Qualifications:

• Experience training, mentoring, or onboarding new staff in a counter or rental services setting.
• Previous exposure to AI systems, machine learning, or data annotation projects.
• Ability to translate industry knowledge into actionable feedback for AI development.

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