Guest Relations Agent

Guest Relations Agent
نوع العمل : عمل كلى
الخبرة : 0-3 سنة
الراتب : غير مذكور
المكان : لبنان


🔶️ Job description:


1️⃣- Review arrival lists to welcome guests.

2️⃣- Attend to special guests (e.g., VIPs) and answer their inquiries.

3️⃣- Anticipate guest needs and build rapport with

customers.

4️⃣- Address customer complaints and escalate to the Guest Relations Manager when needed. 

5️⃣- Ensure compliance with health and quality

standards.


🔶️ Job requirements:


1️⃣- BSc/BA in Hospitality Management is

preferred. 

2️⃣- 1-3 years of previous experience as a Guest Relations Agent in the Boats and Nightlife industry or Fine dining Restaurants is a Must. 

3️⃣- Proven experience in systems such as the FOH system or related field. 

4️⃣- Familiarity with hospitality industry standards. 

5️⃣- Proficiency in English; knowledge of additional languages is a plus. 

6️⃣- A customer-oriented and professional

attitude.

7️⃣- An outgoing personality. 

8️⃣- Outstanding communication abilities.


🔷️ Benefits :


1️⃣- Attractive salary depending on your experiences - ( Negotiable)

2️⃣- Fixed-term contract 

3️⃣- 1 day off 

4️⃣- Social and medical insurance. 

5️⃣- Duty Meal.للتقديم الان