Job Details

Experience Needed:0 To 3 Years

Career Level:Entry Level (Junior Level / Fresh Grad)

Education Level:Bachelor's Degree

Salary:13254 To 15887 EGP Per Month, Commission Up To 5k

Job Categories:

• Customer Service/Support

Skills And Tools:

Customer Servicesaleschat888B2Bcall center AgentAgentbackofficefluencyProfinetsales skillsCommunicationMicrosoft OfficeEnglish TeachingEnglish InstructingTeaching English as a Foreign LanguageForegin LanguageAdvisorInquiriescomplainsUKB2RequestHandlingAssistCustomer CareCustomer SatisfactionAHTCustomer RelationsCustomer SurveyWeb ChatChat Support

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Job Description

• Communicating with Consumers via chats and outbounds.
• Responding promptly to customer Inquiries.
• Acknowledge and resolve customer complaints. 
• Processing orders, forms, applications &Requests.
• Handling Mobile service inquires. 
• Handling Home services and fixed lines services.
•  Ensure Customer satisfaction and provide professional counter support.

Job Requirements

Requirements:

• Grads.
• Fluency in English (B1+ /B2 level or higher)
• Excellent communication skills
• Flexibility to work rotational shifts

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